Returns & Exchanges
At Sea Level, we want you to feel as confident in our apparel as you do in the ocean. If your purchase isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and securely package your items.
Drop Off Package
Affix the label to your parcel and drop it off at any authorized courier location or schedule a pickup at your convenience.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing